Shipping & Returns

Shipping

We charge a flat rate of $9.95 per order for postage Australia-wide. All items are shipped via our Courier network. For international orders please contact us via email for postage times.

Free postage for all Australian orders over $99.

We do not deliver to Post Office boxes, please ensure you use a valid physical address.

All orders are dispatched within 24 hours of placement of order, delivery times are as below-mentioned;

Adelaide 1 to 2 business days
Albury 1 to 2 business days
Bendigo 2 to 3 business days
Brisbane 1 to 2 business days
Bundaberg 2 to 3 business days
Cairns 3 to 7 business days
Canberra 1 to 2 business days
Central Coast Same or next business day
Coffs Harbour 1 to 3 business days
Darwin 4 to 12 business days
Geelong 2 to 3 business days
Gold Coast 1 to 2 business days
Hobart 4 to 6 business days
Launceston 4 to 6 business days
Mackay 2 to 3 business days
Maryborough 2 to 3 business days
Melbourne 1 to 2 business days
Newcastle Same or next business day
Northern Rivers 1 to 2 business days
Perth 7 to 10 business days
Port Macquarie 1 to 3 business days
Rockhampton 2 to 3 business days
Sunshine Coast 2 to 3 business days
Sydney Same or next business day
Toowoomba 1 to 2 business days
Townsville 3 to 7 business days
Wollongong 1 to 2 business days

Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item it is not able to supply. However, we will offer you a store credit for any item that is unexpectedly delayed.

Returns

We do not accept returns for change of mind. If you’re not 100% satisfied with the items you purchased due to the item been damaged or been faulty, we offer a full refund of the goods purchased, store credit or exchange. Please contact us via the contact page for a returns form.

PLEASE NOTE: no exchanges or returns are offered for sale items.

We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.

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